Frequently Asked Questions

Read our FAQ below.

What is the TableSol?

The TableSol is a small, sleekly designed mini table parasol about 30 cm high. The special design creates a large shadow surface on the table so that drinks and other refreshments are not in the sun. Sun worshippers can enjoy the sun themselves while their snacks and drinks stay fresh! The TableSol is made in the Netherlands.

How do you put the TableSol together?

The TableSol consists of three parts. The cap, the stand and a natural stone foot. We recommend that the hood be folded together first. Then attach the hood to the stand and finally put the stand in the stone foot. With each TableSol we send the instructions for use.

Do I need to create an account to place an order?

It is not necessary to create an account. Even without an account, you can place an order and get a payment and shipping confirmation of your order. The advantage of an account is that you can view previously placed orders, add products to your wish list, and at checkout you don’t have to re-enter your address. Your data will be treated confidentially and not provided to third parties.

What is the delivery time of my order?

We will send your order within 3-5 working days of receipt of your payment. Under normal circumstances, you will then receive your order within 1-3 business days of shipping. The delivery time may vary from country to country. You will receive a Track&trace so that you can follow your order yourself.

How is the TableSol shipped?

Each TableSol is packed individually and shipped to you in a neutral repackage.

What are the shipping costs for my order?

You’ll always see shipping costs before you pay. Shipping costs may vary by country. From 45 euros we do not charge shipping costs.

Can I return my order?

It is possible to return your order within 14 days of receipt. Please contact us first through our contact form. We only process returns if the product has remained undamaged. The shipping costs on a return shipment are for your own account. If you return, you can opt for a replacement product or a refund of the purchase amount.

Can I also provide my own design for the TableSol?

Yes, that’s possible. Whether you provide your own design, a text, a photo or a logo, everything is possible! For more information, please refer to our promotional page.

What payment methods can I pay for?

Depending on your country, you can pay with the following payment methods: iDeal, Mister Cash, SOFORT banking, Credit Card or by wire transfer.

My product is damaged? What next?

We do our utmost to ensure the quality of our product. If you have received a damaged product, please contact us as soon as possible.

Where can I go with a complaint about my order?

Despite all our efforts, you may not be satisfied with our products or service. Should this be the case, please make your complaint known to us as soon as possible. Use the contact formfor this purpose.

Where can I sign myself in or out of the newsletter?

For the time being, we do not work with a newsletter.

Can I have my account deleted?

Yes, you can have your account deleted with us for no reason. Please use our contact form for this.

What are your Terms and Conditions?

You can view our Terms and Conditions here.